Customer Service Representative

Planet Fitness

Join Planet Fitness as a Customer Service Representative, providing exceptional support from 7:00am to 1:00pm with great benefits.

Last checked on August 31, 2026. We may earn a commission when you click through.

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✓ Flexible part-time hours ✓ Attractive benefits package ✓ Supportive team environment
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Customer Service Representative

Planet Fitness

Ames

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About the company

Planet Fitness is a leading fitness franchise known for its welcoming environment and affordable membership options.

Our take

This position is ideal for those seeking part-time work with benefits, yet the limited hours may be a drawback for those wanting full-time opportunities.

Best for: Best for individuals looking for part-time work in a supportive fitness environment with decent benefits.

Role highlights

  • ✦7:00am - 1:00pm shift hours
  • ✦Dollars for Scholars program
  • ✦Free membership for self and a family member or friend
  • ✦Comprehensive health, dental, and vision insurance
  • ✦Team member support team

Pros

  • ✓ Flexible part-time hours
  • ✓ Attractive benefits package
  • ✓ Supportive team environment
  • ✓ Opportunities for professional development

Cons

  • ✗ Limited hours (only 7:00am - 1:00pm)
  • ✗ Part-time roles may not offer sufficient income
  • ✗ Potentially high turnover in customer service roles

Full review

This position at Planet Fitness offers a unique opportunity for those looking to break into customer service. The 7:00am to 1:00pm shift allows for flexibility, especially for students or individuals seeking additional income. With benefits like the Dollars for Scholars program and insurance options, it is appealing for part-time employees.

However, it's essential to recognize that the limited hours may not be suitable for everyone. Those needing a full-time income might find the pay insufficient. customer service roles can often experience high turnover, which may affect job stability.

The company emphasizes a supportive team environment, which can foster professional growth, but potential candidates should be aware of the demands of working in a gym setting. For more details about this role, check the official listing at Planet Fitness.

Watch out

Consider that the part-time nature of the job may not provide enough hours for those seeking a full-time income.

Who this is for

This role is suited for early risers or students needing a flexible schedule while gaining customer service experience.

Job details

Benefitsdollars for scholars program, employee appreciation program, free membership for self and one family member or friend, team member support team, health, dental and vision insurance, critical illness insurance, short term disability insurance, accident insurance, voluntary life insurance
Employmentpart_time
Shiftday

What employees say

Employees appreciate the supportive environment and benefits but note the limitations of part-time scheduling.

Honest take

The role offers a good entry point into customer service with solid benefits, but the hours may not suit everyone.

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