Remote Contact Center Specialist
Eightelevengroup
Eightelevengroup is hiring a Remote Contact Center Specialist for a 6-month contract to manage DBL and PFL inquiries, providing customer support and documentation.
Last checked on August 21, 2026. We may earn a commission when you click through.
This role is a entry-level candidates or those seeking remote work in customer service, but seasoned professionals might find the compensation inadequate for their experience level.
Remote Contact Center Specialist
Eightelevengroup
Birmingham
You'll be redirected to jobleads.com
About the company
Eightelevengroup specializes in customer service solutions, focusing on delivering quality support in various sectors.
Our take
This role is a entry-level candidates or those seeking remote work in customer service, but seasoned professionals might find the compensation inadequate for their experience level.
Role highlights
- ✦Remote work with a supportive team environment
- ✦Competitive salary between $27,552 and $30,307 annually
- ✦Dental insurance included
- ✦Requires strong communication and problem-solving skills
- ✦Proficiency in Microsoft Office and insurance experience preferred
Pros
- ✓ Flexible remote work environment
- ✓ Inclusion of dental insurance
- ✓ Focus on customer service improvement
- ✓ 6-month duration allows for flexibility
- ✓ Opportunity to gain experience in the insurance industry
Cons
- ✗ Salary range may not attract experienced professionals
- ✗ Limited duration contract might not provide stability
- ✗ Requires significant self-discipline for remote work
- ✗ Potentially high call volume can be stressful
- ✗ Limited advancement opportunities in a short contract
Full review
remote work landscape, Eightelevengroup's Contact Center Specialist role offers essential customer support experience, particularly in handling DBL and PFL inquiries. The $27,552 to $30,307 annual salary is competitive for entry-level positions but may not appeal to more seasoned professionals. The role's remote nature fosters flexibility but requires candidates to be self-motivated, which can be a challenge.
The inclusion of dental insurance is a plus, but prospective candidates should be mindful of the contract's short duration. This position is individuals seeking to break into the customer service industry, especially in the insurance field. According to the job posting, candidates should be prepared for a potentially high call volume which can add pressure during busy periods.
Feedback from current employees highlights a supportive team environment, yet some express concerns about the workload and the lack of long-term stability. For those interested, more details can be found on the official Eightelevengroup job listing.
Watch out
The contract length is only 6 months, which may lead to job insecurity after the term ends.
Who this is for
Great for those looking to gain experience in the insurance sector while working remotely.
Job details
Honest take
While the role offers flexibility and essential benefits, the pay might be on the lower side for experienced candidates. the remote nature requires self-motivation and discipline, which can be challenging for some.
Similar jobs
Call Center Representative - DHA
Social Security Administration
Contact Center - Member Service Representative
Kohler Credit Union
Contact Center Representative
Legacy Community Federal Credit Union
Call Center Agent (Fully Remote)
Amazon Workforce Staffing
Contact Center Specialist
America's First Federal Credit Union
Contact Center Specialist
Schulte
Call Center Representative - DHA
Social Security Administration
Contact Center - Member Service Representative
Kohler Credit Union
Contact Center Representative
Legacy Community Federal Credit Union
Call Center Agent (Fully Remote)
Amazon Workforce Staffing
Contact Center Specialist
America's First Federal Credit Union
Contact Center Specialist
Schulte