What to Expect When Working at One of America’s Iconic Retailers

Macy’s, a retail household name, offers diverse career paths for job seekers across the United States.

From sales associates to management roles, this iconic department store provides opportunities for growth, flexibility, and employee benefits

In this article, we’ll tell you what it’s like to work at Macy’s and how to navigate the application process.

Employee Benefits and Average Salaries at Macy’s

Macy’s offers a variety of benefits to its employees, aiming to support their well-being and professional growth.

In addition to competitive compensation, the company provides notable benefits such as:

• Health Insurance: Comprehensive medical, dental, and vision plans are available to eligible employees.
• Retirement Plans: Employees can participate in a 401(k) plan with company matching contributions.
• Employee Discounts: Staff receive discounts on merchandise at Macy’s and affiliated stores.
• Paid Time Off: Includes vacation days, holidays, and sick leave for eligible employees.
• Tuition Assistance: Macy’s provides a debt-free education program, covering 100% of tuition, books, and fees for a range of educational pursuits.
• Wellness Programs: Initiatives focused on physical and mental health, including stress management resources and fitness incentives.
• Transportation Benefits: Subsidized passes for public transportation to assist with commuting costs.
• Employee Recognition Programs: Incentives and awards to acknowledge and reward outstanding performance.

Regarding compensation, the average hourly wage at Macy’s varies by position.

For example, sales associates earn approximately $14 per hour, while fulfillment managers can earn around $31.67 per hour.

These benefits and programs are part of Macy’s commitment to fostering a supportive and rewarding workplace environment.

Current Job Openings at Macy’s

As of November, 2024, Macy’s is actively recruiting for various positions across multiple departments. These opportunities cater to a range of skills and career aspirations. Current openings include:

Sales and Customer Service:

• Sales Associate: Engage with customers to provide product information, assist with selections, and process transactions. Positions are available in various departments, including apparel, cosmetics, and home goods.
• Customer Service Representative: Address customer inquiries, resolve issues, and ensure a positive shopping experience. Roles are available both in-store and within call centers.

Merchandising and Inventory:

• Merchandise Team Member: Responsible for stocking shelves, setting up displays, and maintaining inventory accuracy. This role supports the visual presentation of the store.
• Inventory Control Specialist: Monitor and manage stock levels, conduct audits, and coordinate with suppliers to ensure product availability.

Management and Leadership:

• Department Manager: Oversee daily operations of a specific department, manage staff, and ensure sales targets are met. Requires prior retail management experience.
• Store Manager: Lead overall store operations, including staffing, budgeting, and strategic planning to drive sales and profitability. Extensive retail management experience is typically required.

Logistics and Fulfillment:

• Warehouse Associate: Handle the receipt, storage, and shipment of merchandise. Positions are available in distribution centers and may involve operating machinery.
• Fulfillment Center Associate: Process online orders, including picking, packing, and shipping items to customers. Roles may require working in a fast-paced environment.

Technology and E-commerce:

• E-commerce Specialist: Manage online product listings, monitor website performance, and coordinate digital marketing efforts. Experience in e-commerce platforms is preferred.
• IT Support Technician: Provide technical assistance to store and corporate staff, troubleshoot hardware and software issues, and maintain IT systems. Relevant certifications or experience are typically required.

Corporate Roles:

• Human Resources Coordinator: Assist with recruitment, onboarding, employee relations, and benefits administration. Positions are available at regional offices and headquarters.
• Marketing Analyst: Analyze market trends, develop promotional strategies, and assess campaign performance to drive customer engagement. A background in marketing or analytics is preferred.

These positions are available across various Macy’s locations nationwide. Interested candidates can explore detailed job descriptions and application procedures on Macy’s official careers website.

Application Requirements for Positions at Macy’s

To apply for positions at Macy’s, candidates must meet specific criteria to ensure suitability for the roles. Key requirements include:

• Age Requirement: Applicants must be at least 18 years old to be considered for employment.
   
• Work Authorization: Candidates must possess valid authorization to work in the United States.
   
• Educational Background: A high school diploma or equivalent is typically required for entry-level positions.
   
• Experience: While prior retail experience is advantageous, it is not mandatory for all roles.
  
• Availability: Flexibility to work various shifts, including weekends and holidays, is often necessary.
   
• Background Check: Successful completion of a background check is required for employment.
  

These requirements may vary depending on the specific position and location. Prospective applicants are encouraged to review the detailed job descriptions on Macy’s official careers website for role-specific qualifications. 

Step-by-Step Guide to Applying for a Position at Macy’s

Applying for a job at Macy’s is a straightforward process that can be completed online. Follow these steps to submit your application:

• Visit the Careers Website: Navigate to Macy’s official careers page to explore current job openings.
• Search for Positions: Use the search function to filter jobs by location, department, or keyword to find roles that match your interests and qualifications.
• Review Job Descriptions: Click on job titles to read detailed descriptions, including responsibilities and requirements, ensuring the role aligns with your skills and experience.
• Create an Account: If you haven’t applied before, you’ll need to create an account by providing your email address and creating a password.
• Complete the Application: Fill out the online application form, which may include personal information, employment history, education, and availability.
• Upload Necessary Documents: Attach your resume and any other required documents, such as a cover letter or references.
• Submit the Application: Review your information for accuracy and submit your application. You should receive a confirmation email acknowledging receipt.

After submission, Macy’s hiring team will review your application. If your qualifications match their needs, they may contact you to schedule an interview.

Conclusion: Is Working at Macy’s the Right Fit for You?

Working at Macy’s offers distinct advantages, including flexible schedules, career advancement opportunities, and benefits like employee discounts and tuition assistance.

However, challenges such as high turnover rates and pressure to meet sales targets may affect some roles.

Prospective employees are encouraged to weigh these factors and explore detailed job descriptions on Macy’s official careers site to determine if the company aligns with their career goals.

Making an informed decision is essential for a fulfilling employment experience.

Exploring Employment Opportunities at Costco

For those considering alternatives to Macy’s, Costco presents a compelling option. Renowned for its employee-centric policies, Costco offers competitive wages, comprehensive benefits, and opportunities for career advancement.

To gain a comprehensive understanding of the roles available, benefits provided, and application requirements at Costco, we invite you to read our detailed article on employment opportunities at Costco.